Company Analysis: Chevrolet
When someone says describe Chevrolet, one mark seems to always come to mind with consumers and that is the Chevrolet bow-tie emblem. This slanted plus sign has been the logo identity for the company since 1913 and is featured on the front of most if not all Chevrolet models. Wiki defines Chevrolet as the following, “Chevrolet colloquially referred to as Chevy and formally the Chevrolet Division of General Motors Company, is an American automobile division of the American manufacturer General Motors (GM)”. In North America, where we will focus on the Domestic marketing efforts of this project, Chevrolet produces a variety of automobiles from compact cars to trucks to sportsters. Chevrolet has been around for over 100 years selling cars under the GM brand. Chevy became a volume leader in 1919 selling mainstream vehicles to compete with Henry Ford’s Model T. By 1929, Chevy became known as the best selling car in the United States overtaking Ford. Since the company’s inception, the goal of the company has been to be a leader in the automotive world. Despite fierce competition, Chevy has done a great job at remaining mainstream. That’s not to say that in years past, Ford and Dodge haven’t edged Chevy out for best vehicle awards and overall brand popularity, but Chevy is making it’s way back to number one. In 2015, Chevy had three vehicles rank number one for the J.D. Power Initial Quality Award. The Silverado LD won in large light duty pickup category, Malibu took the midsize car category, and Equinox for the compact SUV category. For 2016, Chevy won Motor Trend Car and Truck of the year for their updated design and innovative features in the Camaro and Silverado! With momentum like this, it is imperative for Chevy to continue marketing their vehicles to consumers with an integrated marketing approach. It isn’t 1913 anymore where newspapers were the primary form of advertising for cars. Now more than ever, it is time to think about television everywhere and how every screen and platform is an advertising opportunity.
The goals and objectives for Chevrolet’s overarching brand are as follows:
- Reach moms and families and build awareness of Chevrolet brand.
- Increase purchase intent for Chevrolet vehicles especially the Cruze and Equinox.
- Build awareness of the cool factor and connectivity of Chevrolet vehicles.
The primary target audience for a campaign featuring the Chevy Cruze and Equinox is moms and families. The vehicle features for these models entice both moms and their families when purchasing such a big-ticket item. Everything from gas mileage to innovative technology features to comfort is analyzed before signing the purchase or lease agreement of a brand new vehicle. Moms want to know if the vehicle will entertain their children, is it safe to drive from point A to point B, and is it cost effective. Kids influence the model purchase by the cool factor.
Notably, the automotive industry as a whole is very competitive in design and available features. The biggest rivalry in American Motor history is between Chevrolet and Ford, closely followed by Dodge. The American automotive industry has the most competition between US brands, but lest not forget about the various other automotive companies out there vying for a piece of the auto pie like Toyota, Honda, BMW, Volvo, and Volkswagen just to name a few.
With such a competitive environment comes much opportunity!
- Ability to create innovative features and products offered first or only available in Chevy models.
- Become more innovative and try edgy attention grabbing marketing promotions that resonate with the current market.
- For 2016, Chevrolet won two categories… Motor Trend Truck and Car of the year. These awards help boost sales and visibility of the brand.
- Integrated Technology – Keeps moms and families connected to everything and everyone by introducing Wi-Fi feature within the vehicles. (Up to 7 devices)
- As of May this year, Forbes noted Chevrolet as the sixty-second most valuable brand in the United States.
Why Leverage an Integrated Marketing Communications (IMC) Plan Traditional marketing has always been about brand awareness and having the media platforms push advertising campaigns out into the world for people to consume. Traditional advertising campaigns are time-consuming on the front end due to the production lead-time required and the extensive planning of media buys.
With a growing number of social media options, which are far less costly than traditional media, the question arises about why spend so much money on those pricey TV, radio and print ads. However the answer is simple, using both traditional and new media together, as opposed to one versus the other, you can move your message further and reach a larger audience.
“IMC is not a new concept, but it’s more important than ever, as there are now more marketing channels than ever before. Back in the 50’s, marketing campaigns relied heavily on print, radio, and television. It didn’t take much to keep these aligned. But, now with digital media, we have everything from newsletters to social media campaigns. Our marketing tool sheds are filled with new and effective tactics that range from broad messaging (your website’s homepage) to targeting more niche groups (via Instagram),” states Kyle Eliason from Pi Portent.
Quite simply put, your social footprint is just as important as having a website for consumers to find information about your company as is the television spot for additional brand awareness. The platforms all work together to reinforce your marketing message to your targeted consumers.
Additional Integrated Marketing Communications: Ideation
Additional IMC marketing efforts that I would love to see executed in this cross-platform #CruzeToLA campaign are Print, Outdoor, Email and Social.
At On The Road To events, custom co-branded flyers would be passed during the festival and to those that visited the Chevrolet booth on site. These flyers would provide all the details for the #CruzeToLA sweepstakes from what you could win to how to enter and earn more entries. The backside of the flyer would call out all the new features of the Chevrolet models they want to tout during this promotion. Additionally, due to the partnership with Nokia Theater, flyers can be handed to those leaving other events held at Nokia Live during the week of March 14 – 20 prior to the sweepstakes closing. Again, these flyers would be co-branded and tout features of the Cruze, but also the #CruzeToLA promotion. Granted these folks are probably from LA, but they can still be entered to win tickets to the RDMAs and a chance a keys to a new Cruze!
Send sweepstakes promotion to the current Chevrolet email-marketing database to provide their super fans the opportunity to enter and just general awareness of the promotion.
Produce co-branded flag banners featuring the Chevrolet Cruze and RDMAs along the surrounding blocks of Downtown LA. This brands the outdoor space of the festival at Ardy’s Pre-show Party and adds to the overall brand awareness of Chevy’s presence and sponsorship of the RDMAs.
Chevy and Disney to host a week long Pin Party encouraging moms to re-pin the custom promotional pin (found on Chevrolet’s Pinterest page) to their own boards for a chance to win $1,000 and a trip to the RDMAs. Should any of the Pinners also write a blog post about the promotion, and Tweet about it on their social handle hash tagging #CruzeToLA, they will receive 5 additional entries to the sweepstakes. This will be promoted on Chevy’s Facebook page and one of the main hero images on their website.
Pre-roll on YouTube
:10 second Chevrolet branded ad as pre-roll placement prior to main performance at the RDMAs.
For example, their branded spot could lead in to custom video content such as this:
Those that opt in and accept to receive the offer from Chevy at the On The Road To tour and Ardy’s Pre-show Party will receive a free oil change at any Chevrolet dealership. This gets moms on Chevy lots to look around at the new models they saw at the RDMAs. There would be on-site signage at the pre-show festival about the opt-in offer.
Analysis: #CruzeToLA Sweepstakes Promotion
Analytics would be measured by sweepstakes entries, page views from the digital site and social engagement and impressions pulled from Sprinklr.
Thank you for your time and consideration of the pitch #CruzeToLA Sweepstakes presented by Chevrolet. This IMC promotion will meet your objectives and provide brand awareness to the cool new features of the Cruze!